Features

What Baro can do.

A clear overview of Baro's core capabilities.

Inbox & Conversations

GmailOutlook
BOne conversation
  • Connect Gmail or Outlook so Baro can recognize eligible customer inquiries.
  • Keep customer, Baro, and owner replies together in one continuous conversation.
  • Take over manually or step in after a handoff, with AI replies stopping when you do.

AI Response

CustomerAre you available next week?
BaroWhat day and time works best?
  • Respond to eligible inquiries and ask a follow-up only when it would materially help move the conversation forward.
  • Use verified business information and share configured booking links when appropriate.
  • Avoid unsupported answers and escalate uncertain or sensitive situations to the owner.

Lead Qualification

Baro understands what each customer needs and gathers the details that matter as the conversation develops.

Customer needPrioritiesKey detailsContextNext step
  • Understand what the customer needs and the context that matters for the next step.
  • Use your business’s qualification priorities naturally without forcing every Lead through the same checklist.
  • Track what is known, what still matters, and when the conversation is ready for you.

Lead Intelligence

Lead preview

New customer inquiry

HOT
SummaryReady to move forward next weekNext actionFollow up today
  • Turn each conversation into a concise Lead summary with a Hot, Warm, or Cold rating.
  • Explain the rating with supporting reasons, concerns, and missing information.
  • Recommend a clear next action so the owner knows where to focus.

Notifications

New Lead

A new inquiry is ready

Lead is hot

High intent detected

Needs your reply

Owner input requested

Baro notifies you when a new or high-intent Lead needs attention.

You also receive timely updates when a customer replies or owner input is required.

Owner Controls

AI handlingNeeds your replyYou’re handling

View every conversation, take over at any time, and reply manually from Baro.

Configure response behavior, manage verified business information, and control what Baro is allowed to answer.